1. Introduction
Amida Health AI (“we”, “us”, “our”) is a clinician-led artificial intelligence consultancy delivering safe, ethical, and effective AI solutions for Australian healthcare.
We are committed to protecting your privacy and handling personal information in an open and transparent way, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information, including sensitive and health information.
2. Who This Policy Applies To
This Privacy Policy applies to:
-
Visitors to our website: https://amidahealthai.com.au/
-
Healthcare professionals, organisations, and partners we engage with
-
Clients and prospective clients
-
Individuals whose personal information may be included in data used for our consulting, AI development, or advisory services
3. What Personal Information We Collect
3.1 What Personal Information We Collect
We may collect personal information including, but not limited to:
-
Name
-
Email address
-
Phone number
-
Organisation and role
-
Professional credentials
-
Communication records
-
IP address and website usage data
3.2 Sensitive Information (Including Health Information)
Under Australian law, health information is classified as sensitive information.
We may collect or have access to sensitive information such as:
-
De-identified or identifiable health information
-
Clinical data
-
Workforce or operational healthcare data
-
Information relating to healthcare delivery, systems, or outcomes
4. How We Collect Personal Information
We collect personal information through:
-
Direct communication (email, phone, forms, meetings)
-
Our website and digital platforms
-
Engagements with healthcare organisations and partners
-
Lawful access to datasets provided by clients
-
Cookies and analytics tools
5. Purpose of Collection
We collect, use, and disclose personal information for purposes including:
-
Providing AI consulting and advisory services
-
Designing, testing, validating, and evaluating AI systems
-
Supporting clinical safety, governance, and ethical AI use
-
Communicating with clients and stakeholders
-
Improving our services and digital platforms
-
Meeting legal, regulatory, and professional obligations
We will only use personal information for purposes that are reasonably necessary for our functions or where required or authorised by law.
6. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure, including:
-
Access controls
-
Encryption where appropriate
-
Secure cloud infrastructure
-
Governance and risk management frameworks aligned with healthcare standards
7. Data Retention
We retain personal information only for as long as necessary to:
-
Fulfil the purpose for which it was collected
-
Meet legal, regulatory, and professional obligations
When no longer required, information is securely deleted or de-identified.
8. Access and Correction
Under the Privacy Act, you have the right to:
-
Request access to personal information we hold about you
-
Request correction of inaccurate, outdated, or incomplete information
Requests can be made by contacting us using the details below.
9. Cookies and Analytics
Our website may use cookies and analytics tools to improve functionality and user experience.
You can control cookie preferences through your browser settings.
10. Contact Us
Email: [INSERT PRIVACY CONTACT EMAIL]